Free Initial
Consultation

Client Journey

A client’s guide to working with Gee & Company

First steps in benefiting from financial advice

First of all we thank you for your interest and explain how you will benefit from using our services.

With your agreement we take time to go through your financial history in detail so we have a full understanding of your situation. We include an explanation as to why it is in your best interests for us to work on a fee basis and not on initial commission.

You are then invited to our offices so that you can meet the Gee & Company team. This is so you can explain exactly what you want us to do for you and so that we can pay special attention to your attitude to risk in investments. All phone conversations, emails, meetings etc are all free, treated in strict confidence and without any obligation on your part.

After our initial meeting you will be sent a Fee Agreement for you to sign and return. You are advised up front, in the Fee Agreement and Letter Of Engagement, exactly what to expect and how much it costs. It is only after signing the Fee Agreement that you become a client.

Although we very much hope that you will decide to appoint us as your advisers, if you decide not to go ahead at this point, we will understand perfectly and wish you well. All information gleaned will be returned to you.

Analysis of findings and presentation of recommendations

Once you have signed and returned the Fee Agreement, you’re officially welcomed as a client.

The team springs into action to obtain facts and figures, projections, fund details etc., and works closely with Gee & Company’s in-house investment research department to search out the most appropriate funds for you. This depends on the information we have already gained, your timescale and other parameters such as your own personal preferences. Some clients want to ensure their investments are ‘green’ and environmentally friendly; others want to invest purely for long term capital growth and are not interested in taking an immediate income from their investments.

An initial report is prepared by your adviser, along with commentary on any existing investments and full recommendations based on your specific instructions. This is by no means a standard, off-the-shelf document. Your report may take a little while to compile, to make sure it’s relevant to your needs and that we’ve answered all your questions. When the report has been thoroughly checked by your personal adviser then it is posted to you.

YOUR choices and YOUR decisions about YOUR investments

Once you have had the chance to thoroughly read the report, we will usually have a further meeting to discuss our recommendations. It may be that you will not want to take up all the recommendations. It will always be your choice and your decision.

When your decision has been made, we will take action as swiftly as possible and monitor progress until we are satisfied that everything is in place to give you the best chance of achieving the outcome you want. It is only then that the fee invoice will be sent.

Reviewing your existing investments

You will receive help in making the best of what you have and in planning ahead. When we review your investments we go through the following process:

  1. Obtain authority for the providers to release your policy information and values
  2. Assess the effectiveness of your investments and how they fit with your overall portfolio.
Gee & Company, where detailed research produces easy-to-read, accurate and straightforward reports.